KnowYourPeople

Transport for London

Transport for London

GBG is contracted by Transport for London (TfL) to provide a criminal record check application service for taxi and private hire drivers (TPH) and owners.

GBG recommend applicants apply for their criminal record check online. It is a simple, easy and cost-effective process. However, if you do not have access to a computer or an email address, the paper-based application is available.

Taxi and Private Hire (TPH) drivers

An Enhanced Disclosure is required as part of your licence application to be a taxi or private hire driver.

Taxi vehicle owners

A standard check is required as part of your application if you own a vehicle for lease to other drivers and you would not be driving yourself.

Help and support

For help and support during the criminal record check application process contact the TPH DBS administration team:

TPH @ GBG
1 Wilford Business Park
Ruddington Lane
Nottingham
NG11 7EP
Telephone: 0845 251 5000* (option 1)

Contact Transport for London

To contact Transport for London for any other licensing enquiries:
Email: tphlicensing@tfl.gov.uk
Telephone: 0343 222 4444

*Calls cost 3p per minute plus your telephone company’s network access charge

Useful downloads

Guidance Notes for ID Evidence Checker Guidance Notes for ID Evidence Checker

Guidance Notes for ID Evidence Checker

Guidance notes for the approved ID evidence checker.

Download

Identity Document Form Identity Document Form

Identity Document Form

Use this form to list valid forms of ID.

Download

Guidance Notes for Enhanced Disclosure Applicants Guidance Notes for Enhanced Disclosure Applicants

Guidance Notes for Enhanced Disclosure Applicants

Make sure you complete the application form correctly.

Download

DBS Continuation sheet DBS Continuation sheet

DBS Continuation sheet

Use this form for submitting your past addresses and additional names.

Download

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